Transparency Matters
We strive to maintain fairness and transparency in all bookings, registrations, and services.
1. Event Registrations
Refund eligibility depends on the specific event or program. Some registrations may be non-refundable, transferable, or eligible for partial credit.
2. Services & Custom Projects
Payments for completed milestones or delivered work are non-refundable.
3. Cancellation by Eminora
If an event is cancelled by us, users may receive a full or partial refund, or a credit note for future activities.
4. Refund Timelines
Approved refunds are processed within reasonable time frames depending on banking and payment gateway protocols.